SALES REGULATIONS

                                                                §1 
 
1. The following rules and regulations define the rights and obligations of persons and legal entities (hereinafter referred to as the customer) entering into transactions with LYNX RYSZARD WINIARSKI (hereinafter referred to as the seller). The terms and conditions are valid for all transactions concluded from 02.01.2020. 
 
2. the Terms and Conditions are received by each customer receiving a shipment (enclosed in the waybill) and by the customer collecting the goods in person. The customer's signature on the consignment note or personal collection of the goods signifies acceptance of the regulations. In addition, the regulations are available at www.lynxmotors.pl and at allegro.pl (user LYNXMOTORS). The customer making transactions with the above mentioned operators, is obliged to read the terms and conditions of sale and installation instructions, which are its integral part. 
 
3. We would like to inform you that the goods sold by the above-mentioned business entities are second-hand goods, which are subject to many years of use before purchase and therefore are not full-value goods and should in no way be treated as new goods. The price of used goods in relation to the price of new goods, gives its technical and visual condition. The technical parameters of sold goods may differ from those of new goods, which is reflected in the purchase price. 
 
                                                                   §2 
 
Warranty and guarantee claims and withdrawal from the contract. The following paragraph sets out the rules for claims under the warranty or guarantee (hereinafter referred to as claims) and withdrawal from the contract concluded at a distance. 
 
1. The customer has the right to withdraw from a contract concluded at a distance until the 14th day from the date of sale of the goods, in accordance with Article 27 of the Act on Consumer Rights, provided that the statutory conditions and rules contained in the regulations are met. The Seller shall not bear the costs of sending back the parcel which is the subject of withdrawal from the distance contract. The Seller reserves the right to refuse to recognise the withdrawal from the contract in the event that the statutory conditions are not met and the customer's obligations under the sales regulations are not fulfilled. 
 
2. Warranty - The seller grants a 30-day start-up warranty for the goods sold, calculated from the date of delivery to the address specified by the customer in the order or collection by the customer from the seller, provided that the customer has read the terms and conditions of the claim, followed the instructions included in the assembly instructions and stored the goods in a proper manner (excluding damage). Claims under the guarantee will be considered only after the customer has returned the goods to the seller's premises for verification. 
 
3. Warranty - the seller grants a statutory warranty for the goods sold, provided that the customer is aware of the terms of the claim, follows the instructions included in the assembly instructions and stores the goods in a proper manner (excluding damage). Claims for warranty will be considered only after the customer sends the goods back to the seller's premises for verification. 4. 
 
4. The seller reserves the right to refuse to accept a complaint, to withdraw from the contract: - in case the condition of the goods subject to the complaint has deteriorated (the goods have been damaged during use, installation not in compliance with the installation instructions - the goods have not been delivered to the seller for verification/appointment of an expert together with a photocopy of the proof of purchase - the amount of the customer's claim is higher than the amount of the purchase of the goods excluding shipping costs 
 
5. complaints and withdrawal from a contract concluded at a distance will be considered only and exclusively in the case of delivery of proof of purchase, a completed complaint form (or in the case of withdrawal from the contract), a form of withdrawal from the contract by e-mail to the e-mail address of the seller and attaching the original of the above form to the shipment of goods to the registered office of the seller. The customer shall deliver the complete set of documents and the object of sale to the registered office of the seller, no later than 14 days from the notification of the complaint procedure or withdrawal from the contract, under pain of losing the possibility to conduct the complaint procedure. 
 
6. Shipping - the seller is not responsible for the goods during shipment. The entity responsible during shipment is the courier company and complaints due to damage in shipment will not be considered by the seller. The proper way to deal with damage to the goods during shipment is to fill in the appropriate protocol of damage to the goods, available at the representative of the courier company. 
 
7. Storage of goods. Goods purchased by the customer must be stored in such a way as to maintain their efficiency in a place with appropriate climate and temperature parameters. Any deterioration of the goods shall result in the impossibility to carry out the withdrawal from the contract or the complaint procedure. The Seller shall determine the condition of the goods subject to a claim or withdrawal procedure upon receipt of the goods, at the Seller's premises. 
 
8. The seller reserves the right to replace or repair the goods subject to the complaint. If it is not possible to replace or repair the goods, the customer will be refunded the money paid to the seller, including shipping costs within Poland. The seller is not liable for the costs of assembly/disassembly of the goods. The parties agree that the costs of assembly/disassembly of the goods in case of disputes shall be borne by the customer. 9. 
 
9. In case of disputes, the acceptance of the amount of compensation by the customer does not allow for the continuation of any claims for the purchase of the item under warranty and guarantee.
                                                                   §3 

Special terms of return The seller does not provide for the possibility of returning goods purchased and collected in person at the company's premises or at the premises of companies cooperating with the seller. However, in special cases of emergency, it is possible for the customer to return the goods in person at the company premises of the seller. In this case, the amount of the purchase returned to the customer will be reduced by handling costs depending on the amount of work involved in preparing the goods for the customer and the loss of value of the goods. The handling costs and the loss of value of the goods shall be assessed by the seller. 
 
                                                                  §4 
 
Glossary of useful terms The following paragraph explains the types of terms or phrases used by the seller in advertisements and telephone conversations. To avoid misunderstandings, please read the following glossary carefully.

1. ‘Accessories’ - means engine accessories with the exception of fuel injectors, injection pump and turbocharger. Accessories include (sensors, valves, manifolds, alternators, starters, clutches, power steering pumps, vacuum pumps, housings and any other engine equipment). Accessories, in many cases, are not on the engine being sold or may have been mechanically damaged in the process of transport or as a result of the vehicle being involved in a road traffic collision. 

2. 'Complete engine’ (complete engine, kmplt engine) - means the engine with the basic engine accessories (injectors in a quantity appropriate to the number of pistons, fuel injection pump and turbocharger) only these elements may be subject to warranty and guarantee claims. Other accessories, so-called auxiliary equipment (sensors, valves, manifolds, alternators, starters, clutches, power steering pumps, wakum pumps, housings and all other engine equipment) may or may not be on the engine. If they are left on the engine by the seller, they are not subject to a claim because the seller did not include them in the purchase price and leaves them on the engine free of charge. The customer is obliged to verify the functionality of the accessories before reassembling the purchased goods. 
 
3. ‘Complete gearbox’ (complete gearbox, kplt gearbox) - means a gearbox including a torque limiting clutch. Sensors and valves attached to the gearbox may or may not be included in the item sold. If they are left on the sold item, they are not subject to claim as they are not included in the purchase price and are left on the gearbox, free of charge. 
 
4. ‘The engine/gearbox is in full working order’ or ‘the engine/gearbox is in 100% working order’. - used in an ad on allegro.pl, otomoto.pl or during a conversation with a customer - means that at the moment of testing the engine/box (firing up the engine) before disassembly, the goods showed no signs of mechanical or functional damage. However, the transport of the dismantled goods and the storage of the goods may cause degradation. Please be advised that we are unable to verify the fitness of the goods at the time of sale. 
 
                                                                    §5
 
Assembly instructions Dear customers, due to the repeated errors in the assembly of mechanical components of combustion vehicles, resulting in damage to the purchased goods, we present instructions for the actions necessary to ensure the proper functioning of the purchased item after assembly. These assembly instructions are obligatory for anyone assembling goods purchased from the seller. Failure to follow the steps indicated in these instructions may lead to damage to the purchased item. Failure to comply with any of the elements of the assembly instructions results in the loss of the possibility to carry out the complaint procedure. 
 
1. responsibilities of the customer when assembling the manual gearbox: Changing the oil in the gearbox, replacing the clutch and dual mass wheel as well as the control cables or selector. This must be documented. 
 
2. Customer's responsibilities when fitting an automatic transmission. Oil change (including dynamic flushing), oil filter change. Adaptation of the torque limiting clutch and correct adaptation of the gearbox in accordance with the recommendations. The scope of the work carried out must be documented. 
 
3. Customer responsibilities when replacing a ‘bare pillar’ engine. Meticulous checking of the components fitted to the unit, in particular the turbine and injectors. Failure to document the above will result in loss of warranty. When assembling the unit, it is essential to check the seals, simmerings, o-rings, as due to the nature of the item we do not have the opportunity to check them before disassembly. The timing drive should also be replaced, regardless of whether a belt or chain is used. During the test run, the oil pressure should also be checked with a pressure gauge and this should be documented (for example by recording with a mobile phone). 
 
4. Customer responsibilities when replacing a ‘complete’ engine The first step before installing the unit is to verify the condition and completeness of the minor accessories. The specified engine codes are found in many car models and may differ slightly in the type of accessories. Also, the fact that engines originate from accident cars and the possibility of damage to small accessories requires verification. The next step is to verify the seals of the unit. The next step is to carry out the necessary servicing, replacing belts, timing drive, oil and filter. In view of the current recommendations on service intervals, we also recommend flushing the engine with special products (e.g. Liqui Moly Engine Flush) to remove deposits and improve engine performance, while increasing its service life. An engine diagnostic should also be carried out after connecting the electrical system and a documented measurement of the oil pressure should be carried out during a test run.